Shipping policy
We currently ship Australia & NZ-wide.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders or delays outside our control, shipping may be delayed slightly. We’ll always keep you in the loop if that happens.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times once dispatched:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Delivery times may vary depending on your location and carrier delays.
Order Tracking
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can stalk your parcel responsibly.
Shipping Delays
Delivery delays can occasionally occur due to postal carriers, weather events, or other circumstances beyond our control. If your order is delayed, contact us and we'll do our best to help.
Incorrect Address
Please ensure your shipping address is correct at checkout. If you notice an error after placing your order, contact us as soon as possible and we'll do our best to help before dispatch.
Lost or Damaged Items
If your order arrives damaged or appears to be lost in transit, contact us as soon as possible at info@escapethenoise.com and we’ll sort it out.
